As spoonz said, in future, get your wheel faults listed before anyone new can touch it, i had a brand new wheel out of motts in basingstoke after some **** there trashed a wheel on my new bandit.
Took some fighting, and got a new wheel in the end, stand up for your rights and don't be fobbed off, you know they are tossers, you know you aint going back there again, so go for it and really upset them, and get a new wheel :biggrin