Joined Jun 2009
888 Posts | 0+
Sunny Oxfordshire
I debated this for a while and came to the conclusion that people need to know who not to use because of bad service!! Maybe we need a sticky somewhere that people can reference about good or bad service from companies, individuals and the like.
I was recommended by a friend who races a guy who calls himself KS Performance (apparently he does suspension for some BSB teams - his name is Kevin Spur), anyways I sent him my forks as the one fork knuckle had the dreaded crack through it so I had one as a replacement and needed it changing.
I sent the guy the forks back at the beginning of July and he said I won't get to them for about 2 weeks as he was busy getting stuff out for the BSB teams which was no problem and agreed to wait. Anyways I left it a bit longer and called him beginning of august and he said that he had to get one of the stanchions straightened (funny mine were never in an accident???) apparently a few thou out so I gave him the benefit of the doubt and went with it!
He goes on to say that the TiN coating was starting wear a bit thin - NOW I know this ********!!! mine weren't wearing and showed no signs of it so disputed and he backed down.
Anyways he reckons he's finished and will be sending them (this was a month and a half ago). His excuses ranged from ahhh mate sorry I never managed to get to the Postoffice to I’m off to the Manx GP and your forks are in the post (nope they weren’t!!!) to oh mate my missus has sent them but she now on holiday and I can’t get hold of here!! (you guessed it ………….. they weren’t in the post and hadn’t been sent!!) to yesterday’s story of I’ve posted them for “by 9 o’clock delivery ………. Go on take a guess if that was true :roll
So anyways wey hey postie pitches up with a package at 11am – I asked him if it was sent next day by 9 ……………….. yep you got it!!!
I open the package to find a set of radial ohlins that look like they’ve come off a 100,000 mile bike with worn TiN coating and cracked fork foot on the leg that was good!!!!!!
THIS BLOKE CAN’T BE TRUSTED AND WILL NOT GIVE YOU A GOOD SERVICE (MAYBE IF YOU’RE A BSB TEAM YOU’RE TREATED DIFFERENTLY????) NEVER AGAIN WILL THE F*&^%KER GET BUSINESS OUT OF ME!!
YOU HAVE BEEN WARNED :rant
I was recommended by a friend who races a guy who calls himself KS Performance (apparently he does suspension for some BSB teams - his name is Kevin Spur), anyways I sent him my forks as the one fork knuckle had the dreaded crack through it so I had one as a replacement and needed it changing.
I sent the guy the forks back at the beginning of July and he said I won't get to them for about 2 weeks as he was busy getting stuff out for the BSB teams which was no problem and agreed to wait. Anyways I left it a bit longer and called him beginning of august and he said that he had to get one of the stanchions straightened (funny mine were never in an accident???) apparently a few thou out so I gave him the benefit of the doubt and went with it!
He goes on to say that the TiN coating was starting wear a bit thin - NOW I know this ********!!! mine weren't wearing and showed no signs of it so disputed and he backed down.
Anyways he reckons he's finished and will be sending them (this was a month and a half ago). His excuses ranged from ahhh mate sorry I never managed to get to the Postoffice to I’m off to the Manx GP and your forks are in the post (nope they weren’t!!!) to oh mate my missus has sent them but she now on holiday and I can’t get hold of here!! (you guessed it ………….. they weren’t in the post and hadn’t been sent!!) to yesterday’s story of I’ve posted them for “by 9 o’clock delivery ………. Go on take a guess if that was true :roll
So anyways wey hey postie pitches up with a package at 11am – I asked him if it was sent next day by 9 ……………….. yep you got it!!!
I open the package to find a set of radial ohlins that look like they’ve come off a 100,000 mile bike with worn TiN coating and cracked fork foot on the leg that was good!!!!!!
THIS BLOKE CAN’T BE TRUSTED AND WILL NOT GIVE YOU A GOOD SERVICE (MAYBE IF YOU’RE A BSB TEAM YOU’RE TREATED DIFFERENTLY????) NEVER AGAIN WILL THE F*&^%KER GET BUSINESS OUT OF ME!!
YOU HAVE BEEN WARNED :rant
yeah it does seem the service we get these days is appauling
