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Taking the bike back on Tuesday after just a week

I

ian11

Joined Apr 2012
190 Posts | 0+
Was out tonight (bloody cold it is too) and after 7 grand the clutch slips, the rev limiter was set on 6 (I know it revs out to 12, but wouldnt take it near that) so put it to 7, I had it on 8 before I set off then though no put it to 7. It also cut out again putting in 1st from cold, well at about 40c just warming up but off choke. You have to rev it to about 18-2000 then it'll go into 1st, once warn it goes in ok, but you feel a slight drag.

So it'll go back on Tuesday and see what they say, I checked the receipt but there's no mention of what's covered in the warranty, but I mean ffs a clutch doesnt "go" in a week unless it's ready to. I also think that's why the revs were set to 6 because the previous guy (the shops mechanic) knew about it and so probably did the shop
 
Ian

Rev limiter is not set to 6K. The rev limiter is set to 10.5K same as nearly all RSV/RSVRs. You are talking about the shift light. It is set by the user using the C button on the dash. It resets to 6K by default.

http://rsvzone.com/forums/showthread.php?2449-LED-settings-and-buttun-designations

They should fix the clutch I reckon. Depends if they are decent people. Before you go see them have a read of the sale of goods act. It has specific bits that apply to used vehicles.

Rob :)
 
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Sorry meant to say the shift light

Yes they should, I'll read it too....mind you, there's a declaration on the receipt (that I signed) saying that that bike's in good roadworthy condition and that mileage cannot be verified. But was surprised not to get any paperwork saying about warranty, I'll go and see what they say though.

But I'll read that sale of goods act and anything I can find, and if they start playing funny buggers I go to trading standards
 
Ian

Hopefully they'll do the decent thing. I had big probs with a 3 year old car car from a main dealer a couple of years ago (£12K car needed £3K of repairs after 3 months!) and I really had to push them and pay for a qualified auto-engineer to argue my case before they gave in. The service manager had no idea about his legal responsibilities. Tw4ts!

Good luck!

Rob:)
 
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could be wrong but think they have due care to the customer, warrenty or sold as seen doesnt mean anything from a business, esp after a week...,.the good news is on some warrenties is that they cover non serviceable items, so you tyres go pop, ur you brake pads or discs need changing and its up to u, but a clutch is mecanical and non serviceable, bought my missus a cheap car and it came with a months warrenty, the clutch went and they had to change it, lol even tryed to get me to pay half...no way!!

good luck mate, ride safe (when you can)


Olli.
 
Any goods have to be of serviceable quality. Had same, bought a car from a main dealer, it had over a thousand pounds worth of faults, I'd paid £300 for a warranty. But these aren't worth the paper they're written on, as they state they don't cover for wear and tear, hence the clutch (one of the faults) wasn't covered as it had worn out not broke.

I didn't bother arguing with the service department, instead I rang the dealers head office, asked for the MD, then put all the faults in writing, also reminding them of the sale of goods act, plus their company had an quality assurance guarantee (can't remember now, but something like ISO certificate) which I pointed out, that I would be forced to contact if the faults not rectified.

Return post, I was asked to take the car in at my earliest opportunity, where all the faults would be rectified free of charge plus it would be given a full service, and as long as I owned the car, it would be MOT'd free of charge.

Of course, if a back street dealer, they don't give a sh*t. Good luck
 
mark58 said:
Any goods have to be of serviceable quality. Had same, bought a car from a main dealer, it had over a thousand pounds worth of faults, I'd paid £300 for a warranty. But these aren't worth the paper they're written on, as they state they don't cover for wear and tear, hence the clutch (one of the faults) wasn't covered as it had worn out not broke.

I didn't bother arguing with the service department, instead I rang the dealers head office, asked for the MD, then put all the faults in writing, also reminding them of the sale of goods act, plus their company had an quality assurance guarantee (can't remember now, but something like ISO certificate) which I pointed out, that I would be forced to contact if the faults not rectified.

Return post, I was asked to take the car in at my earliest opportunity, where all the faults would be rectified free of charge plus it would be given a full service, and as long as I owned the car, it would be MOT'd free of charge.

Of course, if a back street dealer, they don't give a sh*t. Good luck
Click to expand...


I think its worth the argue... a clutch isnt a serviceable item, when do you ever get a service and your clutch is covered?...i agree it does wear, but so does anything that moves lol...you never know they might sort if for you, but if not phone trading standards and even your local citizens advice could help

Olli.
 
clutch master cylinder probably needs bleeding .... common on a lot of rsvs

shift light resets to 6k usually when battery goes flat
 
Thanks guys, it was the Triumph/Kawasaki dealer near me (MCS) my mate's had a few good deals and service from them but i've only ever bought parts off them, and that wasnt hellish much. Like i say, i'll go and see them Tues and take it from there
 
BB1000 said:
clutch master cylinder probably needs bleeding .... common on a lot of rsvs

shift light resets to 6k usually when battery goes flat
Click to expand...

Well if it does they can do it, you dont buy a bike then bearly a week when your going out, you put in 1st and cuts out (twice)
 
just a reply to the clutch drag .... yeah if it's cutting out then get it sorted by the dealer .... as you said ... only a week of ownership you'd expect better
 
yep I'm with bb1k - m/c & slave prob needs bleeding, they can be finicky to get right!

I think you'll be fine with the dealer, afterall you've only had it a week and unless the receipt says sold as seen then it'll be thier responsibility!

It may however be pertinent (good use of the word pertinent ehh!! ;) ) to take off any mods you've done (I'm thinking of your pcIII and such like) as if they want to be sticky they can use things like that to say "we'll you've changed it from standard!!" so just cover yourself!

Deacs :thumbup
 
Deacs said:
yep I'm with bb1k - m/c & slave prob needs bleeding, they can be finicky to get right!

I think you'll be fine with the dealer, afterall you've only had it a week and unless the receipt says sold as seen then it'll be thier responsibility!

It may however be pertinent (good use of the word pertinent ehh!! ;) ) to take off any mods you've done (I'm thinking of your pcIII and such like) as if they want to be sticky they can use things like that to say "we'll you've changed it from standard!!" so just cover yourself!

Deacs :thumbup
Click to expand...

I'm pretty well 100% sure that a dealer can't avoid the legal responsibilities they have by writing 'sold as seen' on the receipt.

Rob :)
 
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Ian

Did MCS service the bike? Did they say anything, or make any written claims, about checking the bike (pre-sale check)?

Rob :)
 
apostrophe said:
I'm pretty well 100% sure that a dealer can't avoid the legal responsibilities they have by writing 'sold as seen' on the receipt.

Rob :)
Click to expand...

I was intimating as to thier intentions if they had, i.e. if they had written it down then there may be an alterior motive!! and not so much that they wouldn't!
 
Deacs said:
I was intimating as to thier intentions if they had, i.e. if they had written it down then there may be an alterior motive!! and not so much that they wouldn't!
Click to expand...

Sorry mate, I misunderstood.

MCS are a big dealer and hopefully know what's what with sale of goods act, but you'd be surprised, the people I had a run in over the car with are massive dealers all over north of england and they were clueless.

Rob :)
 
Deacs said:
take off any mods you've done (I'm thinking of your pcIII and such like)
Click to expand...

It was on it, as he proudly boasted :roll

apostrophe said:
Ian

Did MCS service the bike? Did they say anything, or make any written claims, about checking the bike (pre-sale check)?

Rob :)
Click to expand...

Just the the same as the pdi that new ones get

But the day I took for a test, when I got it back he said "I know it's dirty from the rain but it'll full cleaned and valeted if/when you take it and pick it up".....it wasnt :jack


I'm gona like to hear what ***** they come out with on Tuesday, it might go ok but I'm prepared for a fight
 
ian1 said:
It was on it, as he proudly boasted :roll



Just the the same as the pdi that new ones get

But the day I took for a test, when I got it back he said "I know it's dirty from the rain but it'll full cleaned and valeted if/when you take it and pick it up".....it wasnt :jack


I'm gona like to hear what ***** they come out with on Tuesday, it might go ok but I'm prepared for a fight
Click to expand...

Ian

They rarely/never keep the promises about valeting once they've got the sale.

If they promised to do a pdi same as new bikes then I'd say that's more ammunition to hit them with. Surely clutch function is a pdi item. What the f**k else have they missed?

I'd seriously be thinking of telling them to f**k off and ask for a full refund on the basis that you have no confidence in them or the product!

Rob :)
 
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