Speedaway motorcycles... blackheath

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Breeny38

Joined Mar 2011

41 Posts | 0+

Birmingham

Discussion Starter
• Apr 8, 2011

• #1

Well think this is the worst shop for service i have ever used... ordered a seat cowl... yes be here in 7 to 10 working days....
21 working days later still no cowl...
we have recived some stuff will phone you back in 30min... 2 1/2 hours later no call so ring them.. a guy picks up the phone (can hear people in the back ground) sorry we are closed now call between .....
i say i can hear you **** and he puts down the phone

WHAT A BUNCH OF FOOKING JOKERS

 

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duke63

Joined Jan 2010

215 Posts | 0+

Staffs UK

• Apr 8, 2011

• #2

Yep..how they are still in business is beyond me!

 

newelly

Joined Oct 2010

1K Posts | 0+

midlands

• Apr 8, 2011

• #3

Send them your thread ... as a result of your experience I for one, will never use them.

There is no excuse for ***** service and there are plenty of decent companies waiting in the wings.

 

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zippyque

Joined Mar 2011

87 Posts | 0+

Birmingham

• Apr 8, 2011

• #4

speedaway is my local dealers they do lack in the return call department , he trick is get the person who your dealing with name and tell them you will ring them ring them back and keep ringing back every hour till you get a result or answer if that fails turn up near closing time they love this by the way

 

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duke63

Joined Jan 2010

215 Posts | 0+

Staffs UK

• Apr 9, 2011

• #5

zippyque said:

speedaway is my local dealers they do lack in the return call department , he trick is get the person who your dealing with name and tell them you will ring them ring them back and keep ringing back every hour till you get a result or answer if that fails turn up near closing time they love this by the way

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Lacking in every department if you ask me!

 

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duke63

Joined Jan 2010

215 Posts | 0+

Staffs UK

• Apr 19, 2011

• #6

A mate drove past last week and said it looked locked up and had a 'To Let' sign outside.

 

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duke63

Joined Jan 2010

215 Posts | 0+

Staffs UK

• Apr 19, 2011

• #7

UPDATE:

Apparently seems they have closed only half the showroom and are trying to sub let it.

 

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zippyque

Joined Mar 2011

87 Posts | 0+

Birmingham

• May 5, 2011

• #8

Update
been told speedaway are KTM and Yamaha only (to be confirmed) still doing servicing and spares

Quarry bank motorcycles http://www.qbmotorcycles.co.uk/ are now aprilia and moto guzzi dealers

 

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duke63

Joined Jan 2010

215 Posts | 0+

Staffs UK

• May 5, 2011

• #9

Are the two companies related in anyway?

 

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zippyque

Joined Mar 2011

87 Posts | 0+

Birmingham

• May 5, 2011

• #10

duke63 said:

Are the two companies related in anyway?

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Don't think they are

Anyway I'll probably go to griff at Aprilia Performance, Tamworth for servicing now

 

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duke63

Joined Jan 2010

215 Posts | 0+

Staffs UK

• May 6, 2011

• #11

Whatever you do, don't go to Speedaway. You wont see your bike again for months if my experience is anything to go by.

No wonder they lost the franchise. Anyway with Griff so close there is no reason to go anywhere else unless its warranty work.