The Forum has been locked so we can still access the old info, everyone has moved to the aprilia.me site as Griff has just bought it.
As for answering the phone, Sharon left ages ago and Griff has to do all the admin himself for now. If you're having probs contacting him PM me a contact number and I'll get him to ring you on Wednesday when he's back in the shop. Bear in mind he only opens the shop mon-fri, and sometimes closes for the service days and also runs a race team so if there's a BSB race on he sometimes will be closed on a friday too for practice.