I have tried the email approach. I'll see if I get anywhere with that.
I aren't to sure about ringing up like. I am OK asking for what I want, but when we get onto to delivery address and CC details it could all go **** up.
i'm German born (Dad in Army there) and have German relatives who i can ask as well so if you want me to try and get a response for you i will. Just let me know what you want.