Motts should just shut the doors and never open again,
Their service is *****, i had to put up with them for my first 5 years of riding as they used to be the only bike shop for 20 miles.
Last straw was when i took my brand new bandit to them to get a new tyre fitted, and the **** gouged the rim 1/2 way round on one side and tried to cover it up with some paint.
I rode the bike back to my parents and started washing it, where the paint came off and the damage came to light.
After a load of calls with them telling me it was already damaged, yeah right, on a bike with less than 3000 miles on it, and never having any work done to it apart from the servicing by ****** city. they still demanded i took the bike to them to see what the damage was.
Numerous threats of legal action ect, finally had the old man there tell rob ( son of boss) to get me a new wheel, but it still took 3 weeks to sort out.
Suprised they havn't gone **** up by now, basingstoke need another bike shop, other than nick robinsons, that would give motts a run for there money, and probaly put them out of business, which imho they deserved about 10 years ago.